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I have the same problem.Some help will be nice
Neochi has not been on for a very long time. This is a fan-based forum so we cannot help much. Either contact Kefir support for help or your device might be too old to get the next update.
Im having the same exact thing happening to my wife and i and we are on android please let me know of any changes
im an Android user too. the support accussed me of hacking instead. i have contacted a lot of people from from discord to help. they are saying that it might be resolved next update. currently i have a raider task that needs to grow a puppy, so frustrating especially when theres nothing to do in this quarantibe period.