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Game wasnt loading, now it did, My account is reset

Discussion in 'Bug Reports & Feature Requests' started by Bister, Aug 20, 2017.

  1. Bister

    Bister New Member

    Messages:
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    Likes Received:
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    Server:
    35
    IGN:
    Bister
    it was showing the startup screen for a long time until i tried later on and it worked, but when it opened it asks me to find the server id like to join just like when you first get the game.

    Now im on lvl. 1. My account was lvl.35. A message came up saying to restore to my old account which i did, and it was basically the same account, but now its lvl 1 and a half.
     
  2. Snappa

    Snappa Well-Known Member

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    Location:
    shrek's swamp
    Level:
    76
    Server:
    2
    IGN:
    mhamedo
    Did you choose a server besides the one you chose when you first started ? Because I read that when you do so , you start over ....

    If you remember the server you played on , and you did choose another one , then try reinstalling and choose the correct one......


    Edit: Update first and see if you're still level 1
     

    Attached Files:

  3. crusher725

    crusher725 New Member

    Messages:
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    Level:
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    Server:
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    IGN:
    Crusher725
    I tried to open my games several times and it wouldn't load. When it did load I was lvl 39 and my lvl before this happened was 50 almost 51 and I have spent some money in this game and I would appreciate it if it was fixed
     
  4. TheMasterX

    TheMasterX Member

    Messages:
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    Level:
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    Server:
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    IGN:
    Minion101
    You need to contact support directly.
     
  5. PerfectStorm

    PerfectStorm Well-Known Member

    Messages:
    592
    Likes Received:
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    Location:
    CONUS
    Level:
    99
    Server:
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    IGN:
    PerfectStorm
    He's right, they'll be able to see all of your uploaded material and be able to re credit your account with those purchases. I've recently had to contact EA in regards to something very similar and they were able to help out.
     

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